Louisiana Baptist Children’s Home & Family Ministries

Privacy Policy

Louisiana Baptist Children’s Home & Family Ministries respects the privacy of its online visitors and online and offline donors. Online visitors are not required to register or provide any personal information in order to access the general information on our website. When an online visitor voluntarily registers as a user and /or supplies us with contact information, we may periodically send mailings, emails, or make telephone calls with information on our programs, services and upcoming events. Online visitors who do not wish to receive such contacts from Louisiana Baptist Children’s Home & Family Ministries can opt out by sending us an email, calling, or writing with their exact name and address (see Modifying Your Information below).

Donor Privacy Statement: Louisiana Baptist Children’s Home & Family Ministries is committed to respecting the privacy of our donors, both online and offline. We have developed this privacy policy to ensure our donors that donor information will not be shared with any third party.

We have been providing love, care, and hope in Christ to children and families in need since 1899. We are committed to faithful stewardship of the gifts entrusted to us and are continually working to ensure every dollar is used to its fullest for this purpose.

Awareness: Louisiana Baptist Children’s Home & Family Ministries provides this Donor Privacy Statement to make you aware of our privacy policy and security practices and to inform you about the way your information is collected and used. We are committed to respecting your privacy and security.

Information Collected: Louisiana Baptist Children’s Home & Family Ministries’ websites allow you to make donations and request information and materials. The online information we collect and maintain includes:

  • Contact information: name, church/organization, complete address, phone number, and email address
  • Payment information: credit card number, expiration date, and billing information
  • Information you wish to share: questions, comments, suggestions
  • Requests for information: e.g., to individuals who request it, we will send periodic mailings related to specific fundraising appeals, prayer concerns, and newsletters.

How Information is Used: Louisiana Baptist Children’s Home & Family Ministries uses your information to understand donor needs and provide you with better service. Specifically, we use donor information to complete your transactions and communicate back to you. Credit card numbers are used only for payment processing and are not retained for other purposes. All secure credit card information is encrypted and not shared with Louisiana Baptist Children’s Home & Family Ministries.

From time to time, we may also use information you provide to update you on ministry happenings that we think would be of particular interest to you. We use the comments donors offer to provide them with information requested, and we take seriously each recommendation as to how we might improve communication.

Who Has Access to This Information: Louisiana Baptist Children’s Home & Family Ministries will not sell, rent, lease, or otherwise share your personally identifiable information to others. The identity of all our donors, both online and offline, will be kept confidential. Unless we have your permission or are required by law, the use of donor information will be limited to the internal purposes of Louisiana Baptist Children’s Home & Family Ministries and only to further the ministry, activities, and purposes of Louisiana Baptist Children’s Home & Family Ministries. Employees of Louisiana Baptist Children’s Home & Family Ministries are governed by our privacy policies with respect to the use of this data.

Accuracy and Access: Louisiana Baptist Children’s Home & Family Ministries wants to keep your personal information accurate. At any time, you may correct contact information by emailing us at home@lbch.org or by calling us at 318-343-2244. To protect your privacy and security, we also will take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

Related Links Privacy: This website contains links to other sites. Louisiana Baptist Children’s Home & Family Ministries is not responsible for the privacy practices or the content of such websites. We do not endorse or in any way approve or validate information on sites that we provide links to, or sites linked to us.

Opt Out: Donors may opt out of receiving communications from us at any time by following the methods provided in the “Modifying Your Information” section below.

Modifying Your Information: The following options are available for removing information from our database or for changing or modifying information previously provided:

  • You may send an email to Marc Eichelberger, Vice President of Development & Public Relations, at marc@lbch.org
  • You may send postal mail to the following address:
    Louisiana Baptist Children’s Home & Family Ministries
    Attention: Marc Eichelberger
    PO Box 4196
    Monroe, LA 71211

  • You may call the following telephone number for assistance: 318-343-2244

Security: Louisiana Baptist Children’s Home & Family Ministries is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software, Secure Socket Layer (SSL) protocol, when collecting or transferring sensitive data such as credit card information. The industry standard secure technology is designed to prevent the theft or interception of the information you provide.

Online donations are processed by MinistryLINQ. MinistryLINQ is audited annually to ensure they meet the highest standards of security set forth by the Payment Card Industry’s Data Security Standards (PC-DSS). They are PCI Certified as a Level 1 Service Provider, which means they meet the highest standards of security set forth by the PCI Council.

Changes to This Privacy Policy: We reserve the right to make changes to this privacy policy without advance notice.

Contacting the Website: If you have any comments or questions about this privacy policy statement, the practices of this site, or your dealings with this website, you may send an email to our office at home@lbch.org or call 318-343-2244.